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Terms of Service and Policies
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I am pleased to have you as a client! First things first, though-- Read through my terms of service (ToS) and fill in any of the required forms. This will be kept on file and must be filled out to do any business with me. This is for your protection as well as mine, so you are advised to read it thoroughly. If you have any questions, please email me! density@failedtonotice.com
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First things first.
I will need to know who you are and how to get in contact with you.
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Legal Name
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Nickname
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E-mail Address
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Gallery Sites
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Copyrights and Distribution
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On a legal level, the artwork will always belong to the artist, Katie Fox. The artist has produced the work in question. Clients may own the physical work (if there is one) but cannot take credit for the creation. Anything that the artist has created is not allowed to be reproduced without my permission, especially for commercial purposes (advertisements, t-shirts, etc). If you are interested in reproducing something that the artist has created, written permission from the artist is required in all cases. Reposting is permitted if not unavoidable, but credit is required to be given with each piece reposted elsewhere. It would be appreciated if permission is obtained beforehand.
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By initialing here, I acknowledge the policy:
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Legal Name Initials Only
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Change Making and Editing Procedures
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Your commission is approved by you in a few stages. Once a sketch is produced, you will be shown this work and at that time, will be able to make up to two revisions. This includes, but of course is not limited to: changes such as hair length or style, minor outfit changes, slight environmental changes, or changes to fingers/toes/ears/nose. If an entire redraw is required, you will be subject to extra charges at the artist's discretion: $2.00 per minor revision and $5.00 per major revision. These will be expected to be paid before moving on and will be subject to paypal fees.
After the sketch has been satisfactorily approved, it will be inked. If the media is anything other than digital, this means that revisions at this stage are nearly impossible. If a complete redraw is required, you will be subject to a charge no more than the cost of a basic sketch, at the artist's discretion. This charge can be paid at the time of the final payment. The ink stage can be scanned and sent to you if you'd like, but is not done by default. Please request this.
After the inks are completed, the work will be summarily moved to its final stage of completion. If you would like a high-resolution scan, please request this as well. You will be emailed a .jpg file of the completed image regardless, but will only receive a watermarked version until final payment is received in full.
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By initialing here, I acknowledge the policy:
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Legal Name Initials Only
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Payment Procedures
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Half of your payment will be due once the sketch has been submitted for your approval and any changes have been made. Payment will be expected within five (5) days of this stage. Further progress will not be done until payment has been received.
The other half of your payment will be due upon completion of the artwork, plus any shipping costs if applicable. Any fees incurred during the production process due to alterations will be expected to be paid in full by this point. Payment for the final stage of the artwork is due within seven (7) days of completion. Until payment is received, you will only have a highly watermarked product in hand. Payment is, of course, much appreciated up front (though not required) and as are tips (again, not required). Please feel free to do either if you prefer.
The preferred method of payment is Paypal. There are fees associated with this and at least one fee will be factored into your final estimate. It is humbly requested that with multiple payments, additional fees are factored into each payment and paid by the client.
Other payment methods accepted are cash, check, or money order. Cash is at your own risk. Work will not begin until a check clears or a money order is cashed. This can sometimes take up to ten days. If you need to pay via this method, please contact the artist- a mailing address will be provided.
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By initialing here, I acknowledge the policy:
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Legal Name Initials Only
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Due Dates and Shipping
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Due dates are not guaranteed under any circumstance. Works are finished as soon as possible and several factors have a play in this. If the artist is contacted with a minimum of at least two weeks in advance, the likelihood of the due date being complied with is much higher. If you know you will need the work finished by a specific date when placing the order, please consider placing the order a month or more in advance if at all possible. If there is a specific date needed for completion, there may be extra shipping costs incurred for priority mailing.
All works that require shipment will be mailed securely. The image, if sensitive to weather or water, will be inside a plastic bag. The envelopes commonly used are padded but sometimes will be regular manila envelopes. A piece of stabilizing cardboard will be shipped with each work requiring one. For smaller items such as bookmarks and laminated small badges, if a clip is not included, a regular letter sized envelope will be used.
For domestic mailing, products will be sent first-class U.S. Mail. If you require anything different, please notify the artist so a more accurate quote can be obtained. If you require special methods (a roll, a box, etc), other costs may be incurred as special materials are not always stocked and cost more to ship. International shipments will require an estimate to be obtained as it varies greatly from area to area. An extra cost of $2.00 is required to add delivery confirmation or tracking. An extra cost of $3.00 is required to add insurance to the package. Please notify the artist immediately if these services are required.
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By initialing here, I acknowledge the policy:
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Legal Name Initials Only
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Refunds
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Refunds can be given at any time, for any reason, at the artist's discretion. If you are unsatisfied for any reason, a refund can be given but will only be partial if the work has started. Your refund amount will be what you paid, minus the cost of the work already done.
If payment is not received within the limits stated above (5 days for sketches, 7 days for completed pieces), the artist reserves the right to confiscate the work in question and refund you what has been paid, minus the cost of the work already completed.
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By initialing here, I acknowledge the policy:
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Legal Name Initials Only
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By initialing the above policies and pressing the submit button, you are agreeing to each item.
In order to do business a contract is often required, and this will be supplementary to any individual contracts that may be formed.
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